Operations and Maintenance is the biggest unit in the Water Services Department in terms of staff turnover and the complexity of duties performed by the unit. It has its work divided into satellites and those satellites have been strategically placed according to the Local Municipality it serves. Each satellite has an Area Manager responsible for it, and they report to the Director Operations & Maintenance. Most of the water challenges and achievements of the water services function emanates through this unit of the water services department.

The department is currently faced with some challenges of the water provision however it is working hard to improve the situation day by day. The issues of old infrastructure that hinders and interrupt water supply, vandalism and the poor workmanship of the work from the inherited schemes are but the few to mention.

The focus of the unit is to improve the lives of the Harry Gwala District Municipality by supplying the water of the good quality and provide proper systems for sanitation services.

The Following will go under the Operations and Maintenance (O & M) Unit

Water Services Department is currently in a process of improving access to basic water services by improving and refurbishing the water schemes that are less or non-functional within the District. We have engaged the contracted service providers for these refurbishment works. The following are the some of the refurbishments currently happening on our water schemes in each satellite area.