The Water Services Department through its Planning and design unit has the responsibility to perform all the planning for new projects and ensure that the department has all the planning systems in place. It also has the responsibility to develop the water and sanitation master planning documents of which the Water Services Development Plan (WSDP) is the key document.

The WSDP is the document that acts as an Integrated Development Plan (IDP) for Water and sanitation services. It gives that specific attention to the backlog, water and sanitation service levels water conservation and demand management and all other activities of the water services delivery within the municipality.

Currently the department has engaged the service provider that is working with the water service department staff in reviewing the existing master planning document. This exercise is as assistance to the municipality in prioritizing the areas that need urgent attention in terms of service delivery.